Feenix owns and operates a significant national and international network which has been purpose-built as a wholesale platform that can be uniquely configured to be sold as your own network to retail customers.
Our total focus is to make designing, provisioning and managing your own network easy.
Through our significant investment in modern technology, widespread automation and carrier-grade operations, our mission is to make your telecommunications business line as trouble-free and profitable as it can be.
Win more profitable business
We have a highly competitive offering both in price and service quality. We also have considerable flexibility in how our offerings can be deployed. We are genuinely focused on enabling our customers and partners to develop a profitable business line by providing network services.
Shorten the “Time to revenue”
When you do successfully win business in the very competitive telecommunications market the standard process of commissioning the network services is extremely inefficient and can introduce significant delay to when the customer service can be activated for billing to commerce. Our tools and automation are specifically designed to reduce that delay and get your cash line operating faster.
Reduce your cost
Feenix is not seeking to reduce the cost through price alone. The costs we are specifically addressing are the costs involved in designing, provisioning and operating network services – that is lowering the total cost of operating a network for our customers.
Provide stability in disparate
and changing processes
To commission nationwide networks, multiple supplier inputs are required all with their own processes, and widely varying levels of automation and commercial considerations.
Feenix will provide a common and consistent “front-end” to these suppliers – removing the need for continual retraining in supplier-specific processes and the repetitive entry of data into provisioning and engineering systems.
FEENIX NETWORK
Purpose Built, Fully Diverse and Multi-Carrier Intelligent Network
We have built the Feenix Network from the ground up using the latest in carrier-grade Nokia technology and the modern capabilities of Software Defined Networking (SDN) and Network Function Virtualisation (NFV) technologies to give you
the best possible connectivity solution whatever your need.
All of our technology is deployed in exchanges or data centres around the country and specifically designed to provide path diversity to ensure maximum availability. The availability and quality of the Network is further
enhanced through the deployment of multi-carrier fibre infrastructure on our backbone from Spark, Vodafone, Chorus and Kordia.
Automated provisioning and configuration management accessed via the Feenix Portal enables our customers to have as much or as little control over their network as they desire and to enable flexible instant provisioning of capacity to meet business demands.
Underpinning the comprehensive network technology, our 24 x 7 (ITIL compliant) Network Operating Centre, backed by our technical team, gives you the confidence that if anything should go wrong, we will be there to fix it fast.
To learn more about the Feenix Network please contact us and we would be delighted to share in as much detail as you wish. We are confident the more you know about how the Network is engineered, the more you will like it!
What drives us?
The Feenix team is committed to producing quality outcomes for our customers and doing things in a different way. We have set out to do this with some very fundamental principles that drive all that we do:
We would love to hear from you.
FEENIX SERVICES
Building and operating a high performance network requires stringent attention to detail, path diversity, power integrity and equipment resilience. However, Assurance is also crucial, which is why we have a dedicated Feenix 24×7 Network Operating Centre, based in our Auckland office. Field service is undertaken by our trusted service partner, Kordia, and Spares are distributed throughout the country in order to minimise repair time in the event of equipment failure.
Our Portal
The Feenix Portal is heart and soul of our approach to creating flexible outcomes for you. Our automation engine is where our technology and our business process combine, to let you redefine your customers’ experience of you and exceed their expectations every time.
Utilise our visual design tools to create and price bespoke networks while on the road. Get up to the second information on orders placed with Feenix and our partners. Order new Services, undertake Service Requests or dynamically allocate bandwidth within seconds.
Our goal is to be your Partner in automation. Our vision is to enable you to constantly do more.
Ethernet
Feenix Layer 2 Services enable low latency symmetrical connections between locations over our purpose built MPLS network. Delivered over business grade fibre, the services are designed to be reliable, highly flexible, and built to the IEEE Ethernet and MEF standards.
Let us enable you to create additional revenue streams through the ability to deliver deeper and richer managed service experiences.
Internet Service Provider (ISP)
Our high speed symmetrical Internet services provide access to National and International IP Transit Services at locally delivered handover ports by teaming with trusted Tier 1 providers in New Zealand, Australia and the United States.
The Feenix IP Transit services framework is comprised of highly flexible component parts that can be configured to meet the needs your most discerning business and consumer customers – with particular attention to leading edge DDoS mitigation capabilities and cloud scrubbing.
We aim to deliver on your unique points of differentiation and carefully crafted value propositions by tailoring each service to your personal Service Provider requirements.
UFB Connect
Feenix UFB Connect is a linking service that provides internetwork connectivity between the Local Fibre Companies POI’s via the Feenix backhaul network, allowing RSP’s and integrators to increase their network footprint and expand market offerings without having to build or own a nationwide network.
We aim to reduce the time, cost and complexity associated with doing business throughout New Zealand with multiple supply inputs.
MPLS WAN
Feenix MPLS WAN Services utilise our core network to deliver an application aware family of differentiated services. Designed to be reliable and highly flexible, they can be integrated with our ISP Services, connected directly to Cloud Services Providers and by combining Ethernet and Internet VPN into a hybrid network, meet your customers’ objectives for best value.
The Feenix MPLS WAN Service will enable you to create profitable additional revenue streams by connecting your customers to a seamless high value service that can be tailored to meet their individual and specific needs without creating management complexity for you or your customers.
Colocation
Our Colocation services are all located in secure environmentally controlled facilities that have been specifically designed to host ICT and telecommunications equipment.
Leveraging the Feenix Network footprint to connect with common Exchanges and Data Centres we specialise in the sub rack rental of rack space in all the major city centres and regional towns throughout New Zealand allowing our customers to be where they need to be to deliver great services.
Feenix Colocation Services enables Service Providers of all shapes and sizes to host and connect their equipment directly to our purpose built network and find new addressable markets fast and efficiently.
SIP Voice Services
Feenix Voice is a Wholesale SIP Phone & Trunking platform for ISP’s and Service Providers that enables End Users to access flexible and cost optimised voice plans
TDM trunks typically support a minimum number of voice channels, whereas SIP Phone & Trunks can be purchased in any increment
Service Providers may choose to implement SIP trunks over existing WAN services, dedicated WAN connections or even the public internet and in doing so they can add considerable flexibility to their own resale offers as both a mass product and bespoke solutions for business customers.
Managed DDoS Services
Feenix offers a fully Managed DDoS Service that is a locally delivered Cloud Solution and Onsite Integration Platform for the early detection and mitigation of DDoS attacks.
Our services seek to limit the impact on End Users and their most valuable business assets should hackers attempt to flood their websites, networks or servers with traffic with the intent to disrupt and shut down Internet connections or web facing applications
Feenix provides highly available, protected Secure Internet and Cloud Scrubbing Services, Standard DDoS Protection Playbooks, Out of Path Protection – On Demand Services and Inline Protection – Always On options.
Radware Distribution Services
Feenix is an accredited distributor of Radware On Premise, Hybrid and Cloud Solutions. Feenix can work with you to create your own World Class Network & Application Security environment
The Radware portfolio includes
Anti DDoS Solutions, Cloud WAF, Bot Manager, API Protection, Alteon Integrated (Appwall) and Kubernetes WAF.
We also provide access to a DDoS Mitigation Service (ERT) Emergency Response Team for organisations under attack and can work with you to integrate on your premise solutions (Radware, Cisco, Nokia, Checkpoint) with with our own Managed DDoS Service to provide broader Network & Application Security coverage.
Cloud Connection
Seamlessly interconnect your Cloud environment through the extended reach of the Feenix Network. Options include Hybrid Cloud Connectivity, MultiCloud Connectivity and Cloud to Cloud Connectivity.
Undertake direct interconnections “from your premise” to your Public Cloud Provider at Sydney, Melbourne and Auckland or connect your private cloud & traditional infrastructure via our 17 New Zealand On Net Data Centres.
Feenix Public Cloud Partners: Auckland – Azure Express Route -Vocus Albany DC Sydney – Azure, AWS, Google Cloud and Global Switch, Equinix SY4 Melbourne – Equinix ME1
AWS Direct Connect
AWS Direct Connect is a cloud service solution that makes it easy to establish a dedicated network connection from your premises to AWS. Using AWS Direct Connect, you create a private connection between AWS and your data center, office, or colocation environment.
Increase bandwidth throughput and provide a more consistent network experience than internet-based connections. Create and ensure resilient scenarios for a range of differentiated workloads. AWS Direct Connect is compatible with all AWS services accessible over the internet, and is available in speeds starting at 50 Mbps and scaling up to 10 Gbps. AWS Direct Connect can be undertaken through Feenix as a Hosted Connection, Virtual Interface (VIF) or Dedicated Direct Connection.
Azure ExpressRoute
ExpressRoute lets you extend your on-premises networks into the Microsoft cloud over a private connection with the help of a connectivity provider.
With ExpressRoute, you can establish connections to Microsoft cloud services, such as Microsoft Azure and Microsoft 365. Connectivity can be from an any-to-any (IPVPN) network, a point-to-point Ethernet connection, or through a virtual cross-connection via an Ethernet exchange.
Connectivity to Microsoft cloud services across all regions in the geopolitical region. Dynamic routing between your network and Microsoft via BGP.
Built-in redundancy in every peering location for higher reliability and connection uptime SLAs
Sat.One Satellite Services
Feenix, in partnership with SAT ONE, grants access to wholesale, business-grade Low Earth Orbit (LEO) satellite services throughout New Zealand and its territories. The collaborative venture taps into the One Web LEO constellation, delivering high-speed, low-latency internet services globally, surpassing previously unreachable communication zones.
The LEO constellation encompasses 648 satellites orbiting Earth at a distance of 1200 kilometers, circling pole to pole in 12 evenly distributed planes, each housing 49 satellites. Additional satellites serve as standby spares, orbiting with their payloads switched off until deployment is necessary. Supported by 43 ground stations, termed Satellite Network Portals (SNP), strategically positioned worldwide, including three in Australia, Feenix establishes direct connections from Sydney.
SAT.ONE not only facilitates connectivity to Low Earth Orbit (LEO) but can provide connectivity services to Medium Earth Orbit (MEO) and Geostationary Earth Orbit (GEO) to offer comprehensive satellite connectivity solutions.
ABOUT FEENIX
Feenix was founded in October 2015 by a number of Telco industry veterans to solve problems that they identified in the New Zealand market for the provision of wholesale telecommunications products and services.
Despite its role in the technological revolution, our observation is that the telecommunications industry is still remarkably manual and inefficient. Specifically, the problems we have set out to solve include:
“Our core business is to create opportunities and solve problems for our customers”
The time and effort involved to move from the identification of a customer’s network requirements to a qualified quotation
The service effort and time involved in turning an order into a Service Delivery process
To make the
technical desirability of Carrier Diversity affordable and easy
to manage
The costs and inefficiencies that exist due to disparate BSS and OSS systems
The engineering time and data entry required to translate a Service Delivery process into an engineering configuration
The time it takes to translate this quotation to a contract
The inefficiencies associated with management of ongoing service & cost of change while in contract
The long time-to-revenue and high cost of sales suffered by providers of network services to their customers due to the above and other factors
Feenix was founded in October 2015 by a number of Telco industry veterans to solve problems that they identified in the New Zealand market for the provision of wholesale telecommunications products and services.
Despite its role in the technological revolution, our observation is that the telecommunications industry is still remarkably manual and inefficient. Specifically, the problems we have set out to solve include:
“Our core business is to create opportunities and solve problems for our customers”
The time and effort involved to move from the identification of a customer’s network requirements to a qualified quotation
The service effort and time involved in turning an order into a Service Delivery process
To make the
technical desirability of Carrier Diversity affordable and easy
to manage
The costs and inefficiencies that exist due to disparate BSS and OSS systems
The engineering time and data entry required to translate a Service Delivery process into an engineering configuration
The time it takes to translate this quotation to a contract
The inefficiencies associated with management of ongoing service & cost of change while in contract
The long time-to-revenue and high cost of sales suffered by providers of network services to their customers due to the above and other factors
“Our core business is to create opportunities and solve problems for our customers”
Feenix was founded in October 2015 by a number of Telco industry veterans to solve problems that they identified in the New Zealand market for the provision of wholesale telecommunications products and services.
Despite its role in the technological revolution, our observation is that the telecommunications industry is still remarkably manual and inefficient. Specifically, the problems we have
set out to solve include:
The time and effort involved to move from the identification of a customer’s network requirements to a qualified quotation
The service effort and time involved in turning an order into a Service Delivery process
The time it takes to translate this quotation to a contract
The engineering time and data entry required to translate a Service Delivery process into an engineering configuration
The costs and inefficiencies that exist due to disparate BSS and OSS systems
To make the
technical desirability of Carrier Diversity affordable and easy
to manage
The long time-to-revenue and high cost of sales suffered by providers of network services to their customers due to the above and other factors
The inefficiencies associated with management of ongoing service & cost of change while in contract
We would love to hear from you.
All Technical
Enquiries
Jaco Du Plessis
Chief Technical Officer
Auckland
10/145 Quay Street
Shed 23, Princes Wharf
Auckland 1010
Wellington
Level 4,
56 Victoria Street
Wellington 6011
